Streamlight

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I often find myself saying ‘thank goodness for TIE Kinetix solutions’. The products just work, which is one of the highest compliments you can pay to a software vendor.

Michael Zahner
IT Director
Streamlight
Streamlight

The Challenges

Many of Streamlight's largest customers have demanded EDI, and it has always been in the company's best interests to meet this demand. Streamlight's previous system for order transactions was clumsy and programming-intensive, making it difficult for IT staff to effectively manage communication and performance. Data translation and integration was a real challenge, as was integration with their existing systems.

At the same time, Streamlight relied on a value-added network service (VANS) for trading partner communication. While the VANS did provide satisfactory performance, it required substantial maintenance when handling transactions. Because the VANS relied on a dial-up connection, three transactions per day could take as long as 90 minutes. Moreover, transactions at the end of the day often required an IT employee to stay overtime and provide troubleshooting if necessary.
Streamlight evaluated several solutions before choosing TIE Kinetix. Few alternatives were considered to be an advancement over Streamlight's existing processes, and even fewer appeared to be durable enough to handle their enterprise requirements.

The Solution

As an EDI solution, Streamlight found TIE Kinetix eVision software to be easier to use, with less data integration and administration required. EDI transactions are transparent to Streamlight customers, as TIE Kinetix eVision presents little or no maintenance issues for the company to resolve. At the same time, TIE Kinetix’ solution integrates easily with Streamlight's existing systems.

The company's IT staff considers TIE Kinetix to be a considerable advancement over the previously evaluated EDI solutions. TIE Kinetix eVision handles EDI transactions between Streamlight and 25 enterprise-level trading partners with relative ease. Streamlight estimates that, without TIE Kinetix eVision, these transactions would require 4 hours per day and 3 staff members to complete.

Today the company's EDI system is almost completely self-sufficient. More recently Streamlight switched to TIE Kinetix VANS and has realized significant time and cost savings. The transactions that used to require 90 minutes or more a day are now completed in less than 15 minutes, with some transactions completed in seconds.

I often find myself saying ‘thank goodness for TIE Kinetix solutions’. The products just work, which is one of the highest compliments you can pay to a software vendor.

Michael Zahner
IT Director - Streamlight
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